Rumah Soalan Lazim

Soalan Lazim

  • General Questions

  • Suar Bluetooth

  • Tag Aset

  • Gerbang IoT

  • Tag Kakitangan

  • Pengulang

  • Sensor

  • question

  • Does Minew’s APP SDK support Go programming language development?

    Our SDK provides APIs only. If you plan to develop using Go, you will need to create a custom plugin bridge independently. Compatibility and success depend on your implementation and testing.

  • Can BLE beacons be modified by unauthorized third parties to alter broadcast content or operational behavior?

    Based on BLE broadcasting principles, broadcast frames can be scanned and retrieved by third parties. Namun begitu, our devices are protected against direct unauthorized attacks. This is achieved through firmware-level encryption for configuration operations: without the required link key, the firmware will not respond to configuration commands, preventing third parties from modifying device settings. Selain itu, upon customer request, our devices can operate in a non-connectable mode to reject all connection attempts, further enhancing operational stability and security.

  • Can unauthorized third parties access BLE beacon broadcast data? Does this compromise data security?

    BLE broadcast data is inherently public and can be scanned by any device. While third parties may capture the payload (raw data), they cannot interpret its meaning without the specific frame parsing protocol.

  • Can Minew’s Beacons support custom firmware to connect with different customer gateways?

    ya, we can customize the firmware. You need to provide the connection protocol for your gateway, and we will develop the necessary adaptation.

  • When configuring devices with the BeaconSET plus APP, why can’t some Minew devices be connected?

    The BeaconSET plus App scans and displays broadcast signals that meet Minew standards. Devices with different firmware versions might appear, but the App may not support connecting to all versions. Please refer to the device's user manual to ensure you are using the correct App or method for connection and configuration.

  • Can BLE be developed to implement a direction-finding positioning solution similar to UWB?

    If UWB isn't suitable for your project due to cost or other limitations, but you still need similar capabilities, you can use BLE in a few ways: BLE 5.1 with AoA or AoD technology, RSSI measurements with beacons, or BLE combined with IMU sensors.

  • Why did the batch import of MBT02 devices fail on the TagCloud 3.0 platform?

    Please provide the failed import file, deviceImportResult.xlsx. We will analyze the content to determine the cause of the import failure. The error message at the end of the file will help us in our analysis.

  • Why can’t Apple devices select OTA packages in the app?

    iOS devices have permission issues that prevent the app from accessing documents outside the root directory. You can use third-party software to place the OTA package, certificates, and other necessary files in the app directory to make them accessible.

  • How long is your expected delivery?

    Minew has a global customer base and we ship to most countries around the globe. The actual delivery time is subjective to the client's location. We offer several shipment methods to meet your time constraints.

  • How does Minew ensure its quality control?

    Minew's product assurance is guaranteed by our premium services: our self-owned R&pasukan D, kejuruteraan berkualiti, factory production, and etc. Minew's resources and control over every corner of the supply chain ensure only the best quality products will be shipped to our clients. Check https://www.minew.com/our-serivces/

  • Do you test your devices before shipment & delivery?

    Minew executes strict compliance with relevant industry regulations. Our regulatory compliance services ensure 100% compliance testing and authorized certification. Check https://www.minew.com/our-serivces/#regulatory-compliance

  • What is special about Minew?

    Minew is an innovator and manufacturer, focusing on IoT hardware solutions and many other value-adding services. Our value proposition aligns with integrating advanced IoT technologies (cth., Bluetooth, LoRaWAN, LTE-M, 4G, 5G, and NB-IoT) dengan peranti IoT berkualiti tinggi.

  • Do you have an interface for connecting devices and data transmitted by Minew’s beacons?

    Minew provides an app and app development document for viewing product broadcast data and configuring products.

  • Can the E7 remove the battery and support an external power supply?

    Simply solder your own wires and replace the battery with an external power source, or let us customize it for you if you need to ship in bulk.

  • What’s the best way to install a beacon to have the strongest signal and broadcasting range?

    If the installation height is less than 2 meter, the orientation of the three directions doesn't matter much. If the installation height exceeds three meters, the antenna should be placed in the downward position to have stronger signals.

  • What are some suggested deployment ways for MBM01 Ultra-Long Range Beacon?

    The beacon's signal broadcast waveform is heart-shaped, meaning the strength is optimal on both sides of the antenna. Oleh itu, place the antenna first and position the sides in the aisle for the best signal. Nota: If there are multiple beacons in a showroom, you can: 1. Adjust the broadcast strength and shorten the distance. 2. Filter the signal strength using RSSI.

  • Bagaimanakah suar P1 boleh dihidupkan dan dimatikan tanpa butang?

    Suar P1 hanya boleh dihidupkan melalui kawalan magnetik dan dimatikan melalui apl.

  • Bolehkah saya menambah penderia ACC pada Tag Aset bateri Kertas MTB02?

    ya, terdapat tempahan ruang untuk pemalam lanjutan.

  • What is the impact on battery life if some tags remain off for 6 months before being turned on?

    According to product tests, the average energy consumption is very low when not turned on. Storing the product for 6 months under suitable conditions has no significant effect on its lifespan.

  • Can Minew’s asset tags identify whether the asset is stacked?

    If it is only necessary to determine whether the assets are stacked or not, a video/image sensor can be useful.

  • Apakah julat voltan kendalian Tag Aset Bateri Kertas MTB02? Bagaimana pula dengan voltan minimum apabila tidak bersiaran?

    MTB02 berhenti berfungsi apabila voltan bateri jatuh di bawah 1.2V atau 1200mV.

  • When viewing the raw data of Beacons uploaded by the gateway on the server, does the timestamp represent when the gateway detected the Beacon or when it uploaded the data?

    The timestamp reflects the exact moment the gateway detected the Beacon. This means the timestamp can be used to locate and track when/where a Bluetooth device appeared at a specific time.

  • What should the scan restart interval be set to if the gateway requires continuous BLE scanning?

    Secara lalai, our recommended setting is 100ms. Based on BLE broadcasting principles, our beacons are designed to broadcast across multiple channels in a time-shared manner by default to improve interference resistance. Each time the scan restarts, the gateway attempts to switch scanning channels. If the scan restart interval is set too long, the gateway may only scan on a single channel, which could reduce scanning efficiency.

  • Can the G1-E-Grapes Gateway’s BLE connectivity function connect to smartphones?

    The gateway's BLE capability is designed for configuring and collecting data from beacons/sensors, not available for mobile phone interaction. While smartphone connectivity isn't currently supported, we welcome discussions about custom solutions for specific use cases.

  • Bolehkah G1 Gateway memuat naik data ke pelayan tempatan?

    ya, ia boleh. Pelayan dan gerbang perlu berada di rangkaian tempatan yang sama dan dikonfigurasikan dengan betul. Contohnya, Semasa menyediakan pelayan di PC, Alamat IP pelayan akan menjadi IP statik antara muka rangkaian komputer. Adalah disyorkan untuk mengkonfigurasi IP statik pintu gerbang dan antara muka rangkaian komputer berada dalam segmen rangkaian yang sama.

  • Mengapakah get laluan MG5 dalam Alat Konfig Peranti MQTT LTE sering kelihatan dikelabukan (tidak tersedia)?

    Sila pastikan dahulu MQTT LTE Device Config-Tool dikonfigurasikan ke pelayan yang betul, melanggan topik yang diperlukan, dan mempunyai senarai peranti yang betul. Alat ini mesti mendapatkan data laporan get laluan daripada pelayan untuk menentukan status dalam taliannya. Selepas konfigurasi, tunggu pintu masuk melaporkan sekali, kemudian dapatkan semula dan konfigurasi tetapannya. Percepatkan proses ini dengan memulakan semula gerbang, melaraskan selang pelaporan, atau menetapkan pencetus untuk pelaporan gerbang segera.

  • Bagaimana untuk menyelesaikan masalah melekat paket TCP dengan get laluan G1?

    Ini memerlukan pelanggan mengekstrak kandungan JSON berdasarkan format tertentu. Jika ia belum lagi format JSON yang lengkap, ia perlu terus diambil semula.

  • Apakah protokol pelayan rangkaian yang disokong oleh gerbang MG5?

    Gerbang MG5 kini menyokong protokol pelayan rangkaian MQTT dan belum lagi serasi dengan protokol HTTP.

  • Adakah get laluan G1-E menyokong konfigurasi kelompok jauh melalui rangkaian?

    ya, get laluan kami menyokong menerima dan melaksanakan perintah pratetap. Selain itu, kami telah membangunkan dua alat untuk konfigurasi kelompok gerbang melalui pelayan MQTT dan rangkaian kawasan setempat, kedua-duanya tersedia untuk pelanggan.

  • Mengapa anda tidak boleh mengakses halaman konfigurasi 192.168.99.1 daripada G1-E?

    Ini mungkin kerana anda telah menetapkan kata laluan sebelum ini, dan penyemak imbas anda telah menyimpan maklumat log masuk lama. Sila cuba kosongkan cache penyemak imbas anda dan kemudian log masuk semula.

  • Bagaimana berbilang gerbang boleh menghantar dan menerima arahan secara pukal?

    Anda boleh menggunakan format berikut untuk topik: /gw/anggur/status, /gw/anggur/tindakan, /gw/ac233fc1772b/response. Apabila arahan diterbitkan kepada topik, semua gerbang akan melaksanakannya serentak. Respons boleh dibezakan mengikut topik untuk mengenal pasti gerbang mana yang mengembalikan maklumat.

  • Adakah gerbang MG3 atau MG4 menyokong konfigurasi dan kemas kini jauh?

    ya, gerbang MG3 dan MG4 menyokong konfigurasi jauh dan kemas kini OTA melalui MQTT.

  • Adakah Gerbang Bluetooth IoT G1 menyokong protokol rangkaian HTTP/MQTT?

    Gerbang G1 menyokong kedua-dua protokol rangkaian MQTT dan HTTP, membolehkan anda memilih mengikut keperluan.

  • Can the wristband color be customized?

    ya, custom wristband color is supported. Pada masa ini, the available colors are black, putih, dan kelabu. For other colors, please provide the details for evaluation.

  • Can I write product MAC addresses or serial numbers to passive NFC tags like the C10 card beacon and MWC01 badge?

    ya, as long as the information length does not exceed the NFC chip's limit.

  • Adakah sokongan MWC03 melumpuhkan pengimbasan Bluetooth untuk melaporkan hanya isyarat GPS, atau melumpuhkan GPS untuk melaporkan hanya data Bluetooth?

    ya, Ia menyokong konfigurasi ini dan boleh diintegrasikan dengan platform anda sendiri untuk konfigurasi jauh.

  • How does the MWB01 Dynamic Tag fulfill personnel management?

    MWB01 Dynamic Tag achieves personnel management and indoor positioning by leveraging built-in NFC function and Bluetooth LE tracking technology. Selain itu, the MWB01 is portable, lightweight, and supports various wearable options.

  • What is the expected service lifespan of the MWC02 Ultra-thin Location Card?

    MWC02 Ultra-thin Location Card supports an above 2-year service life. To cope with various application scenarios, MWC02 is also upgraded with IP67 waterproof ability.

  • What is the estimated broadcasting range of the C10 card beacon?

    C10 card beacon supports Bluetooth® 5.0 and a 100-meter broadcast transmission range, particularly applicable to indoor settings, such as hospitals and workplaces.

  • Bagaimana untuk mendayakan mod tidur B7 Button Wristband?

    Selepas membolehkan "Tetapan Pencetus" dan melengkapkan persediaan ACC, pelanggan boleh mematikan "Siaran Biasa". Ini akan membuat siaran bingkai untuk tempoh boleh dikonfigurasikan hanya apabila ACC dicetuskan dan berhenti apabila tidak dicetuskan. Selain itu, tiada kemas kini perisian tegar diperlukan.

  • Can the MBT02 Asset Bluetooth Repeater be modified so that only acceleration can trigger scanning?

    ya, it can be modified. The current MBT02 board has a reserved acceleration sensor; it just requires firmware adaptation.

  • Berapakah julat voltan operasi MSR01 jika voltan tidak dapat stabil pada 12V semasa penggunaan?

    MSR01 menyokong julat voltan operasi 10V-25V.

  • Bolehkah sensor radar gelombang milimeter MSR01 secara langsung mengeluarkan data pengesanan radar mentah?

    MSR01 kami pada masa ini tidak menyokong menghantar data imbasan radar mentah ke sistem pihak ketiga. Sebaliknya, Ia mengeluarkan hasil yang diproses seperti menyelaraskan data dan orang yang menghitung statistik. Sekiranya anda memerlukan akses kepada data mentah radar gelombang milimeter untuk analisis bebas, Kami boleh menyesuaikan firmware untuk menyelaraskan keperluan projek khusus anda.

  • Adakah Penderia Radar Gelombang MSR01 Milimeter menyokong pelaporan bilangan kumulatif orang yang dikesan?

    Tidak, MSR01 pada masa ini menyokong hanya melaporkan bilangan orang yang dikesan dalam tempoh masa yang ditetapkan.

  • Does the S4 Bluetooth® 5.0 Door Sensor support broadcasting and alerting only when a state change occurs?

    ya, it also supports periodic broadcasting, and the broadcasting interval can be configured.

  • Adakah mungkin untuk menerima dan menghuraikan data MSR01 pada PC tanpa gerbang Minew?

    PC tidak boleh mengimbas terus data penyiaran beacon, tetapi ia boleh diimbas dan diterima menggunakan alat Nordic DK luaran atau dengan memuat turun versi PC NRF Connect.

  • Adakah isyarat radar MSR01 akan menyebabkan sebarang bahaya kepada tubuh manusia?

    Radar beroperasi pada frekuensi 60GHz yang selamat, tidak menimbulkan bahaya kepada manusia. Sistem radar, termasuk yang beroperasi pada 60GHz, direka untuk memastikan keselamatan dalam had pendedahan manusia yang ditetapkan.

  • Apakah jawapan Sensor Radar Gelombang MSR01 Milimeter untuk mengecam orang atau objek dengan?

    Ia menggunakan ciri pengenalan manusia, yang mungkin juga meluas kepada haiwan, tetapi dengan potensi gangguan radar daripada logam. Tetapan pengesanan ketinggian boleh menapis gangguan tersebut apabila terdapat trafik manusia. Objek boleh dikesan tanpa label tambahan, dan algoritma membezakan secara automatik antara manusia dan objek lain.

  • Bagaimanakah Bluetooth S4 anda 5.0 Penderia Pintu dibina untuk berinteraksi dengan magnet. Suis Reed atau sensor Magnetik?

    Apabila magnet berada berhampiran litar, ia menandakan keadaan 'tertutup'; apabila magnet bergerak menjauh, ia menandakan keadaan 'terbuka'.

  • Apakah sensitiviti Bluetooth 5.0 Sensor Pintu? Adakah ia boleh laras?

    Pada masa ini, S4 mempunyai jarak penderiaan maksimum sebanyak 2.5 cm dan tidak menyokong pelarasan sensitiviti melalui pengaturcaraan. Secara teorinya, melaraskan saiz dan kekuatan magnet boleh mengubah jarak penderiaan.

  • Berapakah jarak maksimum antara dua bahagian yang S4 Bluetooth 5.0 Sensor Pintu boleh mengesan?

    Berdasarkan ujian perkakasan sebelum ini, badan S4 boleh mengesan magnet pada jarak pencetus maksimum lebih kurang 25 mm. Dalam ujian amali, ia mengesan penutupan dengan pasti dalam jarak shell kira-kira 1-2 cm. Menggunakan magnet yang lebih besar dan lebih kuat secara teorinya memanjangkan jarak pencetus maksimum lagi.

  • What is the waterproof rating of the MST01’s display screen?

    ya, the IP65 waterproof rating applies to both the sensor body and its components when assembled and sealed according to design specifications.
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