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Soalan Lazim

  • General Questions

  • Suar Bluetooth

  • Tag Aset

  • Gerbang IoT

  • Tag Kakitangan

  • Pengulang

  • Sensor

  • question

  • Can BLE be developed to implement a direction-finding positioning solution similar to UWB?

    If UWB isn't suitable for your project due to cost or other limitations, but you still need similar capabilities, you can use BLE in a few ways: BLE 5.1 with AoA or AoD technology, RSSI measurements with beacons, or BLE combined with IMU sensors.

  • Why did the batch import of MBT02 devices fail on the TagCloud 3.0 platform?

    Please provide the failed import file, deviceImportResult.xlsx. We will analyze the content to determine the cause of the import failure. The error message at the end of the file will help us in our analysis.

  • Why can’t Apple devices select OTA packages in the app?

    iOS devices have permission issues that prevent the app from accessing documents outside the root directory. You can use third-party software to place the OTA package, certificates, and other necessary files in the app directory to make them accessible.

  • How long is your expected delivery?

    Minew has a global customer base and we ship to most countries around the globe. The actual delivery time is subjective to the client's location. We offer several shipment methods to meet your time constraints.

  • How does Minew ensure its quality control?

    Minew's product assurance is guaranteed by our premium services: our self-owned R&pasukan D, kejuruteraan berkualiti, factory production, and etc. Minew's resources and control over every corner of the supply chain ensure only the best quality products will be shipped to our clients. Check https://www.minew.com/our-serivces/

  • Do you test your devices before shipment & delivery?

    Minew executes strict compliance with relevant industry regulations. Our regulatory compliance services ensure 100% compliance testing and authorized certification. Check https://www.minew.com/our-serivces/#regulatory-compliance

  • What is special about Minew?

    Minew is an innovator and manufacturer, focusing on IoT hardware solutions and many other value-adding services. Our value proposition aligns with integrating advanced IoT technologies (cth., Bluetooth, LoRaWAN, LTE-M, 4G, 5G, and NB-IoT) dengan peranti IoT berkualiti tinggi.

  • Why Choose Minew Over Others?

    You should choose Minew because Minew is an experienced IoT hardware provider. The company is with almost two decades of industry expertise and a strong business reputation, both domestically and internationally. Check https://www.minew.com/about-us/

  • What is Minew’s main market offering?

    We offer a whole selection of certified and well-crafted IoT hardware, ranging from BLE sensor tags, to Bluetooth gateways, AoA location positioning tags, tag kakitangan, penjejak aset, and so on.

  • Is Minew a trading company specialized in imports & exports or an IoT hardware manufacturer?

    Unlike a middleman, Minew is an innovator and manufacturer in providing IoT devices and hardware solutions (cth. starter kits). We have our own R&D teams and robust manufacturing capacity, helping our clients realize end-to-end production. Check https://www.minew.com/about-us/

  • Do you have an interface for connecting devices and data transmitted by Minew’s beacons?

    Minew provides an app and app development document for viewing product broadcast data and configuring products.

  • Can the E7 remove the battery and support an external power supply?

    Simply solder your own wires and replace the battery with an external power source, or let us customize it for you if you need to ship in bulk.

  • What’s the best way to install a beacon to have the strongest signal and broadcasting range?

    If the installation height is less than 2 meter, the orientation of the three directions doesn't matter much. If the installation height exceeds three meters, the antenna should be placed in the downward position to have stronger signals.

  • What are some suggested deployment ways for MBM01 Ultra-Long Range Beacon?

    The beacon's signal broadcast waveform is heart-shaped, meaning the strength is optimal on both sides of the antenna. Oleh itu, place the antenna first and position the sides in the aisle for the best signal. Nota: If there are multiple beacons in a showroom, you can: 1. Adjust the broadcast strength and shorten the distance. 2. Filter the signal strength using RSSI.

  • How can the P1 beacon be turned on and off without buttons?

    The P1 beacon can only be turned on via magnetic control and turned off through the app.

  • Can I add ACC sensor to MTB02 Paper-battery Asset Tag?

    ya, there is a space reservation for the extended plug-in.

  • What is the impact on battery life if some tags remain off for 6 months before being turned on?

    According to product tests, the average energy consumption is very low when not turned on. Storing the product for 6 months under suitable conditions has no significant effect on its lifespan.

  • Can Minew’s asset tags identify whether the asset is stacked?

    If it is only necessary to determine whether the assets are stacked or not, a video/image sensor can be useful.

  • What is the operating voltage range of the MTB02 Paper-battery Asset Tag? What about the minimum voltage when not broadcasting?

    MTB02 stops working when the battery voltage falls below 1.2V or 1200mV.

  • Why does the MG5 gateway in the MQTT LTE Device Config-Tool often appear greyed out (unavailable)?

    Please first ensure the MQTT LTE Device Config-Tool is configured to the correct server, subscribed to the necessary topics, and has the correct device list. The tool must obtain the gateway's report data from the server to determine its online status. After configuration, wait for the gateway to report once, then retrieve and configure its settings. Speed up this process by restarting the gateway, adjusting the reporting interval, or setting triggers for immediate gateway reporting.

  • How to solve the TCP packet sticking problem with the G1 gateway?

    This requires the customer to extract the JSON content based on the specific format. If it is not yet a complete JSON format, it will need to continue to be retrieved.

  • What network server protocol does the MG5 gateway support?

    The MG5 gateway currently supports the MQTT network server protocol and is not yet compatible with the HTTP protocol.

  • Does the G1-E gateway support remote batch configuration via the network?

    ya, our gateway supports receiving and executing preset commands. Selain itu, we have developed two tools for batch configuration of the gateway via MQTT server and local area network, both of which are available for customer.

  • Mengapa anda tidak boleh mengakses halaman konfigurasi 192.168.99.1 daripada G1-E?

    Ini mungkin kerana anda telah menetapkan kata laluan sebelum ini, dan penyemak imbas anda telah menyimpan maklumat log masuk lama. Sila cuba kosongkan cache penyemak imbas anda dan kemudian log masuk semula.

  • Bagaimana berbilang gerbang boleh menghantar dan menerima arahan secara pukal?

    Anda boleh menggunakan format berikut untuk topik: /gw/anggur/status, /gw/anggur/tindakan, /gw/ac233fc1772b/response. Apabila arahan diterbitkan kepada topik, semua gerbang akan melaksanakannya serentak. Respons boleh dibezakan mengikut topik untuk mengenal pasti gerbang mana yang mengembalikan maklumat.

  • Adakah gerbang MG3 atau MG4 menyokong konfigurasi dan kemas kini jauh?

    ya, gerbang MG3 dan MG4 menyokong konfigurasi jauh dan kemas kini OTA melalui MQTT.

  • Adakah Gerbang Bluetooth IoT G1 menyokong protokol rangkaian HTTP/MQTT?

    Gerbang G1 menyokong kedua-dua protokol rangkaian MQTT dan HTTP, membolehkan anda memilih mengikut keperluan.

  • Mengapakah data yang diterima melalui G1 IoT Bluetooth Gateway kelihatan tertangguh?

    Gerbang G1 memuat naik data siaran Beacon setiap saat secara lalai, yang boleh dianggap sebagai a "kelewatan." Anda boleh mengurangkan selang muat naik pada halaman konfigurasi.

  • Adakah MG3 Mini USB Gateway atau MG4 Rechargeable IoT Gateway menyokong pra-penghuraian data?

    Gerbang MG3 atau MG4 tidak menyokong pra-penghuraian data. Untuk ciri ini, sila pertimbangkan untuk menggunakan Gerbang Bluetooth IoT G1.

  • Adakah MG3 Mini USB Gateway atau MG4 Rechargeable IoT Gateway menyokong penapisan data pendua?

    Gerbang MG3 atau MG4 tidak menyokong penapisan data pendua. Untuk ciri ini, sila pertimbangkan untuk menggunakan Gerbang Bluetooth IoT G1.

  • Mengapakah G1 IoT Bluetooth Gateway tidak dapat menerima data yang dilaporkan selepas berjaya menyambung ke hab Azure IoT?

    Azure IoT Hub mempunyai had saiz paket data D2C. Sila semak di sini untuk melihat sama ada perkhidmatan anda terjejas dan laraskan saiz paket get laluan G1 dengan sewajarnya untuk memenuhi keperluan platform.

  • Can I write product MAC addresses or serial numbers to passive NFC tags like the C10 card beacon and MWC01 badge?

    ya, as long as the information length does not exceed the NFC chip's limit.

  • Does the MWC03 support disabling Bluetooth scanning to report only GPS signals, or disabling GPS to report only Bluetooth data?

    ya, it supports these configurations and can be integrated with your own platform for remote configuration.

  • How does the MWB01 Dynamic Tag fulfill personnel management?

    MWB01 Dynamic Tag achieves personnel management and indoor positioning by leveraging built-in NFC function and Bluetooth LE tracking technology. Selain itu, the MWB01 is portable, lightweight, and supports various wearable options.

  • What is the expected service lifespan of the MWC02 Ultra-thin Location Card?

    MWC02 Ultra-thin Location Card supports an above 2-year service life. To cope with various application scenarios, MWC02 is also upgraded with IP67 waterproof ability.

  • What is the estimated broadcasting range of the C10 card beacon?

    C10 card beacon supports Bluetooth® 5.0 and a 100-meter broadcast transmission range, particularly applicable to indoor settings, such as hospitals and workplaces.

  • Bagaimana untuk mendayakan mod tidur B7 Button Wristband?

    Selepas membolehkan "Tetapan Pencetus" dan melengkapkan persediaan ACC, pelanggan boleh mematikan "Siaran Biasa". Ini akan membuat siaran bingkai untuk tempoh boleh dikonfigurasikan hanya apabila ACC dicetuskan dan berhenti apabila tidak dicetuskan. Selain itu, tiada kemas kini perisian tegar diperlukan.

  • Can the MBT02 Asset Bluetooth Repeater be modified so that only acceleration can trigger scanning?

    ya, it can be modified. The current MBT02 board has a reserved acceleration sensor; it just requires firmware adaptation.

  • Does the S4 Bluetooth® 5.0 Door Sensor support broadcasting and alerting only when a state change occurs?

    ya, it also supports periodic broadcasting, and the broadcasting interval can be configured.

  • Is it possible to receive and parse MSR01 data on a PC without a Minew gateway?

    The PC cannot directly scan the beacon's broadcast data, but it can be scanned and received using the external Nordic DK tool or by downloading the PC version of NRF Connect.

  • Will MSR01’s radar signal cause any harm to human bodies?

    The radar operates at a safe 60GHz frequency, posing no harm to humans. Radar systems, including those operating at 60GHz, are designed to ensure safety within established human exposure limits.

  • What does the MSR01 Millimeter Wave Radar Sensor reply on to recognize people or objects by?

    It utilizes human identification characteristics, which may also extend to animals, but with potential radar interference from metal. Height detection settings can filter out such interference when there's human traffic. Objects can be detected without additional labels, and the algorithm distinguishes automatically between humans and other objects.

  • Bagaimanakah Bluetooth S4 anda 5.0 Penderia Pintu dibina untuk berinteraksi dengan magnet. Suis Reed atau sensor Magnetik?

    Apabila magnet berada berhampiran litar, ia menandakan keadaan 'tertutup'; apabila magnet bergerak menjauh, ia menandakan keadaan 'terbuka'.

  • Apakah sensitiviti Bluetooth 5.0 Sensor Pintu? Adakah ia boleh laras?

    Pada masa ini, S4 mempunyai jarak penderiaan maksimum sebanyak 2.5 cm dan tidak menyokong pelarasan sensitiviti melalui pengaturcaraan. Secara teorinya, melaraskan saiz dan kekuatan magnet boleh mengubah jarak penderiaan.

  • Berapakah jarak maksimum antara dua bahagian yang S4 Bluetooth 5.0 Sensor Pintu boleh mengesan?

    Berdasarkan ujian perkakasan sebelum ini, badan S4 boleh mengesan magnet pada jarak pencetus maksimum lebih kurang 25 mm. Dalam ujian amali, ia mengesan penutupan dengan pasti dalam jarak shell kira-kira 1-2 cm. Menggunakan magnet yang lebih besar dan lebih kuat secara teorinya memanjangkan jarak pencetus maksimum lagi.

  • What is the waterproof rating of the MST01’s display screen?

    ya, the IP65 waterproof rating applies to both the sensor body and its components when assembled and sealed according to design specifications.
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