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  • General Questions

  • ब्लूटूथ बीकन

  • संपत्ति टैग

  • IoT गेटवे

  • कार्मिक टैग

  • अपराधी

  • सेंसर

  • question

  • Can BLE be developed to implement a direction-finding positioning solution similar to UWB?

    If UWB isn't suitable for your project due to cost or other limitations, but you still need similar capabilities, you can use BLE in a few ways: बीएलई 5.1 with AoA or AoD technology, RSSI measurements with beacons, or BLE combined with IMU sensors.

  • Why did the batch import of MBT02 devices fail on the TagCloud 3.0 प्लैटफ़ॉर्म?

    Please provide the failed import file, deviceImportResult.xlsx. We will analyze the content to determine the cause of the import failure. The error message at the end of the file will help us in our analysis.

  • Why can’t Apple devices select OTA packages in the app?

    iOS devices have permission issues that prevent the app from accessing documents outside the root directory. You can use third-party software to place the OTA package, certificates, and other necessary files in the app directory to make them accessible.

  • How long is your expected delivery?

    Minew has a global customer base and we ship to most countries around the globe. The actual delivery time is subjective to the client's location. We offer several shipment methods to meet your time constraints.

  • How does Minew ensure its quality control?

    Minew's product assurance is guaranteed by our premium services: our self-owned R&डी टीम, quality engineering, factory production, and etc. Minew's resources and control over every corner of the supply chain ensure only the best quality products will be shipped to our clients. Check https://www.minew.com/our-serivces/

  • Do you test your devices before shipment & delivery?

    Minew executes strict compliance with relevant industry regulations. Our regulatory compliance services ensure 100% compliance testing and authorized certification. Check https://www.minew.com/our-serivces/#regulatory-compliance

  • What is special about Minew?

    Minew is an innovator and manufacturer, focusing on IoT hardware solutions and many other value-adding services. Our value proposition aligns with integrating advanced IoT technologies (e.g., ब्लूटूथ, लोरावन, एलटीई-एम, 4जी, 5जी, and NB-IoT) with high-quality IoT devices.

  • Why Choose Minew Over Others?

    You should choose Minew because Minew is an experienced IoT hardware provider. The company is with almost two decades of industry expertise and a strong business reputation, both domestically and internationally. Check https://www.minew.com/about-us/

  • What is Minew’s main market offering?

    We offer a whole selection of certified and well-crafted IoT hardware, ranging from BLE sensor tags, to Bluetooth gateways, AoA location positioning tags, कार्मिक टैग, asset trackers, and so on.

  • Is Minew a trading company specialized in imports & exports or an IoT hardware manufacturer?

    Unlike a middleman, Minew is an innovator and manufacturer in providing IoT devices and hardware solutions (e.g. starter kits). We have our own R&D teams and robust manufacturing capacity, helping our clients realize end-to-end production. Check https://www.minew.com/about-us/

  • Do you have an interface for connecting devices and data transmitted by Minew’s beacons?

    Minew provides an app and app development document for viewing product broadcast data and configuring products.

  • Can the E7 remove the battery and support an external power supply?

    Simply solder your own wires and replace the battery with an external power source, or let us customize it for you if you need to ship in bulk.

  • What’s the best way to install a beacon to have the strongest signal and broadcasting range?

    If the installation height is less than 2 मीटर की दूरी पर, the orientation of the three directions doesn't matter much. If the installation height exceeds three meters, the antenna should be placed in the downward position to have stronger signals.

  • What are some suggested deployment ways for MBM01 Ultra-Long Range Beacon?

    The beacon's signal broadcast waveform is heart-shaped, meaning the strength is optimal on both sides of the antenna. Therefore, place the antenna first and position the sides in the aisle for the best signal. टिप्पणी: If there are multiple beacons in a showroom, you can: 1. Adjust the broadcast strength and shorten the distance. 2. Filter the signal strength using RSSI.

  • How can the P1 beacon be turned on and off without buttons?

    The P1 beacon can only be turned on via magnetic control and turned off through the app.

  • Can I add ACC sensor to MTB02 Paper-battery Asset Tag?

    हाँ, there is a space reservation for the extended plug-in.

  • What is the impact on battery life if some tags remain off for 6 months before being turned on?

    According to product tests, the average energy consumption is very low when not turned on. Storing the product for 6 months under suitable conditions has no significant effect on its lifespan.

  • Can Minew’s asset tags identify whether the asset is stacked?

    If it is only necessary to determine whether the assets are stacked or not, a video/image sensor can be useful.

  • What is the operating voltage range of the MTB02 Paper-battery Asset Tag? What about the minimum voltage when not broadcasting?

    MTB02 stops working when the battery voltage falls below 1.2V or 1200mV.

  • Why does the MG5 gateway in the MQTT LTE Device Config-Tool often appear greyed out (unavailable)?

    Please first ensure the MQTT LTE Device Config-Tool is configured to the correct server, subscribed to the necessary topics, and has the correct device list. The tool must obtain the gateway's report data from the server to determine its online status. After configuration, wait for the gateway to report once, then retrieve and configure its settings. Speed up this process by restarting the gateway, adjusting the reporting interval, or setting triggers for immediate gateway reporting.

  • How to solve the TCP packet sticking problem with the G1 gateway?

    This requires the customer to extract the JSON content based on the specific format. If it is not yet a complete JSON format, it will need to continue to be retrieved.

  • What network server protocol does the MG5 gateway support?

    The MG5 gateway currently supports the MQTT network server protocol and is not yet compatible with the HTTP protocol.

  • Does the G1-E gateway support remote batch configuration via the network?

    हाँ, our gateway supports receiving and executing preset commands. Additionally, we have developed two tools for batch configuration of the gateway via MQTT server and local area network, both of which are available for customer.

  • Why can’t you access the configuration page 192.168.99.1 of G1-E?

    This is probably because you've set a password before, and your browser has cached the old login information. Please try clearing your browser cache and then log in again.

  • How can multiple gateways send and receive commands in bulk?

    You can use the following format for the topics: /gw/grapes/status, /gw/grapes/action, /gw/ac233fc1772b/response. When a command is published to a topic, all gateways will execute it simultaneously. The response can be differentiated by the topic to identify which gateway is returning the information.

  • Does the MG3 or MG4 gateway support remote configuration and updates?

    हाँ, the MG3 and MG4 gateways support remote configuration and OTA updates via MQTT.

  • Does the G1 IoT Bluetooth Gateway support HTTP/MQTT network protocols?

    The G1 gateway supports both MQTT and HTTP network protocols, allowing you to choose as needed.

  • Why does the data received through the G1 IoT Bluetooth Gateway seem delayed?

    The G1 gateway uploads Beacon's broadcast data every second by default, which may be perceived as a "delay." You can reduce the upload interval on the configuration page.

  • Does the MG3 Mini USB Gateway or MG4 Rechargeable IoT Gateway support data pre-parsing?

    MG3 or MG4 gateway does not support data pre-parsing. For this feature, please consider using the G1 IoT Bluetooth Gateway.

  • Does MG3 Mini USB Gateway or MG4 Rechargeable IoT Gateway support duplicate data filtering?

    MG3 or MG4 gateway does not support duplicate data filtering. For this feature, please consider using the G1 IoT Bluetooth Gateway.

  • Why is G1 IoT Bluetooth Gateway unable to receive reported data after successfully connecting to the Azure IoT hub?

    Azure IoT Hub has a D2C data packet size limit. Please check here to see if your service is affected and adjust the G1 gateway packet size accordingly to meet platform requirements.

  • Can I write product MAC addresses or serial numbers to passive NFC tags like the C10 card beacon and MWC01 badge?

    हाँ, as long as the information length does not exceed the NFC chip's limit.

  • Does the MWC03 support disabling Bluetooth scanning to report only GPS signals, or disabling GPS to report only Bluetooth data?

    हाँ, it supports these configurations and can be integrated with your own platform for remote configuration.

  • How does the MWB01 Dynamic Tag fulfill personnel management?

    MWB01 Dynamic Tag achieves personnel management and indoor positioning by leveraging built-in NFC function and Bluetooth LE tracking technology. In addition, the MWB01 is portable, lightweight, and supports various wearable options.

  • What is the expected service lifespan of the MWC02 Ultra-thin Location Card?

    MWC02 Ultra-thin Location Card supports an above 2-year service life. To cope with various application scenarios, MWC02 is also upgraded with IP67 waterproof ability.

  • What is the estimated broadcasting range of the C10 card beacon?

    C10 card beacon supports Bluetooth® 5.0 and a 100-meter broadcast transmission range, particularly applicable to indoor settings, such as hospitals and workplaces.

  • How to enable the sleeping mode of B7 Button Wristband?

    After enabling "Trigger Settings" and completing the ACC setup, customers can turn off "Usual Broadcast". This will make the frame broadcast for a configurable period only when ACC is triggered and stop when not triggered. अलावा, no firmware update is required.

  • Can the MBT02 Asset Bluetooth Repeater be modified so that only acceleration can trigger scanning?

    हाँ, it can be modified. The current MBT02 board has a reserved acceleration sensor; it just requires firmware adaptation.

  • Does the S4 Bluetooth® 5.0 Door Sensor support broadcasting and alerting only when a state change occurs?

    हाँ, it also supports periodic broadcasting, and the broadcasting interval can be configured.

  • Is it possible to receive and parse MSR01 data on a PC without a Minew gateway?

    The PC cannot directly scan the beacon's broadcast data, but it can be scanned and received using the external Nordic DK tool or by downloading the PC version of NRF Connect.

  • Will MSR01’s radar signal cause any harm to human bodies?

    The radar operates at a safe 60GHz frequency, posing no harm to humans. Radar systems, including those operating at 60GHz, are designed to ensure safety within established human exposure limits.

  • What does the MSR01 Millimeter Wave Radar Sensor reply on to recognize people or objects by?

    It utilizes human identification characteristics, which may also extend to animals, but with potential radar interference from metal. Height detection settings can filter out such interference when there's human traffic. Objects can be detected without additional labels, and the algorithm distinguishes automatically between humans and other objects.

  • How is your S4 Bluetooth 5.0 Door Sensor built to interact with magnets. Reed Switch or Magnetic sensor?

    When the magnet is near the circuit, it signals a 'closed' state; when the magnet moves away, it signals an 'open' state.

  • What is the sensitivity of the Bluetooth 5.0 दरवाज़ा सेंसर? Is it adjustable?

    Currently, the S4 has a maximum sensing distance of 2.5 cm and does not support sensitivity adjustment via programming. Theoretically, adjusting the size and strength of the magnet can alter the sensing distance.

  • What is the maximum distance between the two parts that S4 Bluetooth 5.0 Door Sensor can detect?

    Based on previous hardware testing, the S4 body can detect the magnet at a maximum trigger distance of approximately 25 मिमी. In practical tests, it reliably detected closure within a shell spacing of about 1-2 cm. Using a larger and stronger magnet theoretically extends the maximum trigger distance further.

  • What is the waterproof rating of the MST01’s display screen?

    हाँ, the IP65 waterproof rating applies to both the sensor body and its components when assembled and sealed according to design specifications.
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