Does MG7 gateway support ZeroTier Connectivity?
हो, the MG7 supports ZeroTier.
Does upgrading from legacy G1 gateway to G1-E-grapes gateway require reworking data protocol compatibility?
Customers who have already integrated the old G1 gateway can easily integrate the G1-E-grapes gateway, as it supports the same data formats (binary, JSON-LONG, JSON-SHORT). यद्यपि, it's recommended to review the new gateway's data parsing documentation for helpful new features.
For new customers or those updating, we offer the JSON-PREPARSED format, which ensures better compatibility and easier configuration with our latest devices.
Which reporting protocol is recommended for the G1-E-grapes gateway?
JSON is the most widely adopted protocol for our G1 gateway. Among available JSON formats, JSON-PREPARSED is strongly recommended due to its unmatched compatibility with broadcast frame parsing and highly intuitive configuration options.
When viewing the raw data of Beacons uploaded by the gateway on the server, does the timestamp represent when the gateway detected the Beacon or when it uploaded the data?
The timestamp reflects the exact moment the gateway detected the Beacon. This means the timestamp can be used to locate and track when/where a Bluetooth device appeared at a specific time.
What should the scan restart interval be set to if the gateway requires continuous BLE scanning?
By default, our recommended setting is 100ms. Based on BLE broadcasting principles, our beacons are designed to broadcast across multiple channels in a time-shared manner by default to improve interference resistance. Each time the scan restarts, the gateway attempts to switch scanning channels. If the scan restart interval is set too long, the gateway may only scan on a single channel, which could reduce scanning efficiency.
Can the G1-E-Grapes Gateway’s BLE connectivity function connect to smartphones?
The gateway's BLE capability is designed for configuring and collecting data from beacons/sensors, not available for mobile phone interaction. While smartphone connectivity isn't currently supported, we welcome discussions about custom solutions for specific use cases.
Can the G1 gateway upload data to a local server?
हो, it can. The server and gateway need to be on the same local network and properly configured. उदाहरणका लागि, when setting up a server on a PC, the server’s IP address will be the static IP of the computer's network interface. It is recommended to configure the static IP of the gateway and the computer’s network interface to be within the same network segment.
Why does the MG5 gateway in the MQTT LTE Device Config-Tool often appear greyed out (unavailable)?
Please first ensure the MQTT LTE Device Config-Tool is configured to the correct server, subscribed to the necessary topics, and has the correct device list.
The tool must obtain the gateway's report data from the server to determine its online status. After configuration, wait for the gateway to report once, then retrieve and configure its settings. Speed up this process by restarting the gateway, adjusting the reporting interval, or setting triggers for immediate gateway reporting.
How to solve the TCP packet sticking problem with the G1 gateway?
This requires the customer to extract the JSON content based on the specific format. If it is not yet a complete JSON format, it will need to continue to be retrieved.
What network server protocol does the MG5 gateway support?
The MG5 gateway currently supports the MQTT network server protocol and is not yet compatible with the HTTP protocol.
Does the G1-E gateway support remote batch configuration via the network?
हो, our gateway supports receiving and executing preset commands. साथै, we have developed two tools for batch configuration of the gateway via MQTT server and local area network, both of which are available for customer.
तपाइँ किन कन्फिगरेसन पृष्ठ पहुँच गर्न सक्नुहुन्न 192.168.99.1 G1-E को?
तपाईंले पहिले पासवर्ड सेट गर्नुभएको हुनाले यो सम्भव छ, र तपाईंको ब्राउजरले पुरानो लगइन जानकारी क्यास गरेको छ. कृपया आफ्नो ब्राउजर क्यास खाली गर्ने प्रयास गर्नुहोस् र फेरि लग इन गर्नुहोस्.